Experience

Education

Western Kentucky University, Bowling Green, KY, Jan 2019

  • B.S. Computer Information Technology
  • B.S. Entrepreneurship

Manager, Retail Store Apprenticeship, Norfolk, VA, Feb 2015

  • 6000 hours of training

 

Skills

System Manager

  • Created inventory schedules and serviced customers using several databases combined with Microsoft Excel and Word projects online and offline through the IBS interface.

Customer Service Rep.

  • Day to day experience providing goods and services to customers.
  • Strongly contributed to the decrease in customer wait time from 10 min to 5 min, which significantly increase positive customer surveys.

Team-Oriented, Collaborative

  • Logistics – tracked personnel qualification standard reports for 23 individuals to ensure proper training was completed, routed, and recorded

Employment

Kirkpatrick Price, Bowling Green, KY, July 2017-Present

  • Information Security, Audit Support Professional
    • Provide audit support with analyzing client firewall, server, and network configurations
    • Provide support with analyzing SOC, HIPAA, ICO, and PCI audit evidence
    • Provide audit support with documentation associated with vulnerability assessments and penetration test of information systems.

Department of Defense, United States Navy, Norfolk, VA, July 2011 – July 2015

  • Logistics Manager
    • Customer Service
    • Managed, taught, and worked with four to six individuals on the fundamentals of inventory and the importance of accuracy and efficiency
    • Operated computerized handheld device system while conducting inventory